Schedule

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Before Your Project Session – Important Reminders

Please do not schedule cleaning crews, repair workers, or other service providers at the same time as your organizing session if it interferes with the spaces. The sorting process may temporarily block walkways, and items might be placed in staging areas until the next day if a project spans multiple sessions.

Hold Off on Pre-Purchasing Products – Avoid buying bins, baskets, or other organizing products before our session, unless we discussed prior. If you buy something outside of my recommendations, unfortunately, I may not be able to incorporate it into the system we create.

Plan for Sorting Time

During your first session, please plan to be available for approximately the final hour to review items and make decisions on what will be kept or removed. The sorting and categorizing process can take a significant amount of time depending on the volume of items.

Once decisions have been made, I’m able to continue working independently to fully transform your space. If needed, sorting can be completed outside of our session as “homework.” However, please note that progress on my end cannot continue until all items have been reviewed unless discussed otherwise. This step is often the biggest factor in project delays, so planning ahead—whether during our session or on your own time—will help keep everything moving efficiently.

Pets & Kids – While I love both, having a dedicated, distraction-free workspace helps us stay efficient. If possible, plan for a space where we can work uninterrupted.

Have Donation & Trash Options Ready –If we’re decluttering, I will provide trash bags and have a few donation bins available. I can take one carload of donations as part of my service.

I do not take furniture, liquids, or anything beyond one carload. If your project requires a junk removal service, please research options in advance, or I can provide recommendations. However, I cannot guarantee same-day availability, and the cost will be your responsibility.

Policies & Terms of Service

PAYMENT TIMING:

Hourly Clients: Payment is due at the end of each session before I leave for the day.
Packages: Full or half of the payment is required before the first session to lock in the discounted rate. Otherwise, the regular hourly rate will apply.
Additional Hours Beyond a Package: Any extra time beyond your purchased package will be invoiced and must be paid at the end of that session.

DEPOSIT POLICY The deposit is due immediately to secure your appointment date(s) and is refundable up until five working days prior to the scheduled appointment. The deposit is nonrefundable if you opt to cancel the job (without rescheduling) within five days or less prior to the scheduled appointment.

ACCEPTED PAYMENT METHODS:

Cash, Check, Venmo, Zelle

CANCELLATIONS & RESCHEDULING

24-hour notice is required for cancellations or rescheduling.
Cancellations made within 24 hours will be charged for 4 hours (the session minimum).
Weather-Related Cancellations: If severe weather (such as heavy snow, ice, or dangerous storms) makes travel unsafe, we may need to reschedule. No cancellation fees will apply in these cases, and we will work together to find a new date. If your space is affected by extreme temperatures (below 40°F or above 90°F) and is unsafe for work, the session may also need to be rescheduled, or an extreme temperature fee may apply.

PRODUCT PURCHASES & REIMBURSEMENTS

Clients are responsible for the cost of any bins, label clips, or other organizing products. (I provide up to two rolls of label tape complimentary, which typically covers the full cost of labels for your project.)
If I purchase products for you, reimbursement is due on the same day or can be deducted from your remaining package hours.
If you approve a product and later decide you don’t like it, you are responsible for either keeping it or returning it.
If I recommended a product that ends up not fitting or working as expected, I will handle the return for you at no additional charge.

REFUNDS & EXPIRATIONS

Packages are non-refundable, but unused hours can be applied to another space within 3 months of purchase.
Packages cannot be transferred to another person.

ADDITIONAL COSTS

Travel Fee: The first 20 miles (round trip) are included in your rate. For locations beyond this, a travel fee of $0.75 per mile (round trip) will be added to your invoice.
Parking Fees: If paid parking is required at your location, the cost will be added to your invoice.
Heavy Lifting & Disposal: If the project involves moving exceptionally heavy items or requires disposal beyond standard donations, an additional fee may apply.

Got Questions? Let’s Chat!

Before Your Project Session – Important Reminders

Please Note:

Policies & Terms of Service

Got Questions? Let’s Chat!

Before Your Project Session – Important Reminders

Please Note:

Policies & Terms of Service

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